Plytrix Services

Support Services

Support

Services

Augment your team to realize the potential of your enhanced analytical capabilities.

Continuous Support for Continuous Success

Our Support Services are designed to seamlessly integrate with your team, providing the expert assistance and continuous enhancement your projects demand.

We go beyond traditional support; we partner with you to delve into the deeper questions, maintain your solutions, and drive perpetual improvements.

By augmenting your team with our expertise, we ensure that your analytics and digital strategies remain cutting-edge and effective.

Whether it's navigating complex challenges or optimizing ongoing operations, our dedicated support empowers your organization to thrive in a constantly evolving digital landscape, making us an integral part of your team's success.

End-User Support

Leverage Plytrix’s top tier in-house talent and proven processes to keep your Analytics stack performing at its peak

Business as Usual Support

Enjoy the benefits of our SLA based dedicated resources who ensure that there are no interruptions to your Analytics operations

Deep-Dive Analysis

Let’s team up your Super users with our best resources. The output of in-depth analysis of key business questions are recorded in a business friendly manner and disseminated during regular touch points

Adoption Workshops

Driven by the customer’s needs, our regular tailored sessions will aid in business adoption and consistent use of derived insights to ensure that your investment pays off

Perpetual Improvement

Driven by the customer’s needs, our regular tailored sessions will aid in business adoption and consistent use of derived insights to ensure that your investment pays off

Our Collaborative Approach

At the core of our service is a partnership ethos, ensuring we're with you at every stage of your eCommerce journey. Our process is crafted to seamlessly integrate with your business, providing targeted analytics solutions from inception through to continuous growth.

Strategic Partnership

Our journey together starts with a deep dive into your business goals and challenges. This foundational stage establishes us as your analytics partner, committed to crafting solutions that resonate with your unique business landscape.

Solution Crafting

With a clear understanding of your objectives, we move to develop bespoke analytics strategies. This phase is focused on implementing robust tools and methodologies tailored to provide insights that drive decision-making and growth.

Sustained Support

Our commitment to your success extends beyond project completion. We offer ongoing support and advisory services to help you navigate the dynamic analytics landscape, ensuring your analytical capabilities remains a cornerstone of your strategic toolkit.

Iterative Enhancement

Delivering our initial solution marks the beginning of a cycle of enhancement and fine-tuning. Through active engagement and feedback, we refine our approach, ensuring our analytics solutions are perfectly aligned with your evolving business needs.

Example technology stack

Flowchart diagram showing data extraction from Shopify, Salesforce, Google
Analytics, and other sources to 'Extract & Load,' then 'Transform & Model,' resulting
in 'Insightful dashboards,' 'Assessment & AI recommendations,' and 'Strategic data
activations.'

Leading brands trust Plytrix with their data.

What Our Clients Say

"Plytrix has been an invaluable partner for our e-commerce business. As a result, we are able to more easily uncover insights on our customer's behaviors and confidently make decisions."

Divyan Selvadurai

Earth Rated - Co-Founder

Plytrix followed through on commitments, met (and beat) deadlines, documented everything, and delivered a well-thought out and beautifully executed product— whether it be code or dashboards."

Felicia Levy

Unison - Director of Analytics

“Before Plytrix, our analytics process was largely adhoc and relied on queries against our prod database (with no visuals). Plytrix helped us level up and implemented a robust analytics stack based on Redshift &

Chris Aubuchon

Filld - CEO & Founder